Bullymake Reviews

I really didn’t want to leave a negative review, however given my experience feel compelled to let others know about issues they may face with this company.
I ordered my dog a Christmas box- the rubber toys were excellent and indestructible, however the nylon toys despite being supervised my dog was able to chew bits off which made him sick (potential health hazard).
I informed Bullymake & was refunded for these toys (despite just asking for replacements) & then left my account on hold.
About two months later I ordered a box, this time with just the rubber toys.
My box was in shipment “en route” status to DPD hub for nearly two weeks USA- UK. I was informed it was lost & would be reshipped. Week later nothing- so recontacted & told replacement has been lost also.
Every week for nearly a month I was told every time the replacement was “lost” and would be sent out within 72hrs.
This never happened.
I actually wondered whether I would see a box or even my money back!
Finally, I was able to get hold of someone through fb messenger who told me “they don’t ship to the UK anymore”- well why did no one think to firstly contact me instead of just saying nothing? & why was I told repeatedly it was reshipped?
I’m really disappointed & irritated with how this was handled- therefore 2* only for the rubber toys I received in the first box.

Got a box last fall, I live in Canada so none of the treats can come across the border, basically got 6 toys (I have 2 dogs).
Toys are great, the really hard nylon ones are just about indestructible. However, my dogs lost interest in them very quickly. They almost need to give the option for level of durability in the toy, as I know many people have power chewers (like mine) who destroy everything so easily. I was thinking this was going to be a great find, they just lost interest in the really hard ones, so not sure how to win there. I had to take the rope away from them right away, as it gets shredded and eaten and will cause a bowel obstruction. I didn't know they were sending a rope either, or I would have told them no. I believe it was supplemented for the treats. They really loved the rubber ones, and they destroyed them pretty early on.
I really don't like that you need to have a subscription all the time. I know you can choose the frequency, but if you do not want it anymore at all, its more of a process to stop them. Not a fan of that at all, I'd like to be able to choose if I purchase or not. Even if you drop the frequency to once a year, if you ever forget about it, they will charge.
Customer service was mostly helpful, though i'm sure they are paid to try and stop any cancellations.
I would recommend to anyone who wants regular service and needs frequent boxes of toys and for dogs that will destroy anything, and maybe don't have time to run out or remember to buy them, but for me this was not necessary so often.

Had high hopes, but was disappointed. Toys were either destroyed in minutes or hard as a rock.